Some of our Partners
24/7 IT support that never sleeps
Empower your business with our comprehensive 24/7 IT-managed services. We deliver end-to-end solutions, including helpdesk support, remote infrastructure and network monitoring, and strategic technology consulting—all built upon a security-focused foundation.
Our team ensures your systems run smoothly, proactively addressing issues and optimising performance. With our expert support, you can focus on growing your business while we handle the complexities of IT management. Let us be your trusted partner in technology, providing the reliable, secure solutions your company needs to thrive.
We’re committed to collaborating with our customers to develop IT strategies to ensure they achieve the next level of business efficiency and positive user experiences. We always have your back with 24x7x365 support.
Cyber Security
Innovative Solutions
Customer Focus
Our Packages
We’ve created a simple 3-tier Managed Service model based on years of industry experience and most importantly listening to our customers. Our service offerings control IT costs without compromising on quality.
Essentials
- 9am-5pm IT Help Desk
- Device Monitoring
- Device Management
- Centralised Anti-Virus
- Spyware Management
Standard
- 8am-6pm IT Help Desk
- Proactive Device Monitoring
- Device Management
- Centralised Anit-Virus
- Spyware Management
- Proactive Network Monitoring
- Backup Monitoring
- Reporting
- Performance Reporting
Premium
- 24x7 IT Help Desk
- Proactive Device Monitoring
- Device Management
- Centralised Anti-Virus
- Spyware Management
- Proactive Network Monitoring
- Backup Monitoring
- Reporting
- Performance Reporting
- Consulting Services
- Business Continuity
- Disaster Recovery Planning
What our Clients Say
"The team at Novo3 have been a huge asset to our small business on so many occasions. Their timely assistance and attention to detail has made the technical aspects of our company far less daunting for those of us who are not IT savvy. We could not recommend them more highly."
Eliza
Director
"It is essential for our company to have someone managing our infrastructure that we can trust, and we know will work with us through any bumps along the road."
Simon
CTO
"Novo3 has transformed our ICT infrastructure through our strategic partnership with them. Their expertise in network optimization, cloud integration, and cybersecurity has ensured seamless operations and robust data protection. Their proactive approach to system maintenance and innovative solutions have been pivotal in driving our technological advancements."
Adam
ICT Manager
"It’s essentially a partnership for helping me consider all items, ensuring we succeed as a business. I know I have the support to ensure that the Kogan operation has minimal downtime or is running as efficiently as possible."
Joshua
Head of IT & Security
“Since the project has been completed, we have noticed that the systems are running well. Testing and benchmarking show we are getting extra performance out of the infrastructure with zero downtime.”
Winston
Director of Systems and Infrastructure
"Novo3’s familiarity with similar organisations allowed them to bring practical, pre-tested solutions to common challenges faced in aged care IT environments—saving both time and resources."
Jamie
Manager of ICT Services
